Customer relationship management (CRM) is paramount to survival and growth for any company today because it is a digital age. If you look at every single Fortune 500 company you will find that they know literally everything there is to know about their clients. They have data on where customers shop, what they bought the last time they shopped, how much they spend each month, what websites they visit, when they visit websites, what documents they download, and much more. These major companies probably know more about their customers than the customers know themselves. CDS is skilled and experienced with helping companies develop their CRM, and we can help you build the same type of knowledge base that can give your business the edge it needs to thrive.
The more a company knows about its customers the better they will be able to sell to them. Consumers, and all people really, like the path of least resistance, and you can learn how to put your business right in their way so that they practically have no choice but to buy when they are ready. CDS is up to date with all of the best practices and most current technology, and we offer consultation and support for the following CRMs:
Our team of experienced professionals can change established open source CRM to suit the needs of your particular business, or we can do an evaluation and create a custom CRM application. Whatever you need, we are able to provide it so you can get to know your customers better. CDS can integrate email, text, and broadcast communication options to your CRM solution too. We can offer custom lead or client responsive email system development, allowing your CRM to communicate based on your user response. If you aren't sure what you need, our consultation and evaluation can help you figure it out.
We have different options to suit any CRM needs your business may require. CDS offers one-time custom CRM development that gives you the product you need and leaves you to manage it as you see fit. We also offer monthly maintenance and support if you would like to avoid the cost and hassle of handling it in house. If you need server consulting and management, CDS can provide that as well. For added convenience and peace of mind we provide on-shore management resources. If you need someone to jump in and troubleshoot, you will have a person well-versed in the project and progress who can help balance any gaps an off-shore model may present.
You need to know your customers as well as possible. CDS can help you gather and store the right data so you can put it to good use. Call for a Free CRM evaluation today. We look forward to helping you improve your business.