Questions we hear

We build and run the AI behind US mid-market companies: new ideas and AI prototypes taken live, ready-made AI apps, rebuilt legacy systems, AI connected safely to the systems you run, and your calls, back-office work and marketing. AI does the heavy lifting. Our people own every result.

Our headquarters is in Frisco, Texas, and we operate in four countries: the United States, El Salvador, India and Poland.

We have served 500+ clients over 20+ years of delivery. Today we are a global team of 350.

AI does the heavy lifting: the reading, drafting and checking. Our people decide, and they own every result.

ISO 9001:2015 and ISO 27001, and we are HIPAA compliant. There is no official HIPAA certification, so we do not claim one. CAP Digisoft is also a Minority Business Enterprise.

Each solution starts with one small first step, such as an assessment, an Idea Sprint or a call audit. ReBuild’s assessment is $4,950, credited to your rebuild if you go ahead; for every other solution, your price comes from a short assessment with our team. You can start with one solution and add others later.

No. The design you approved is the starting point, not thrown away. Screens, layout and branding are kept as approved and cleaned up for production, and the AI HTML becomes clean, reusable code in React, Next.js or Flutter.

The AI design, the HTML, a prototype link or a design file. In the Review we audit the screens, the code, your data needs and the integrations, and you get a gap report, a quote and a timeline.

AI design tools are built for trying an idea and seeing it work on screen.

Running it for a real business needs knowledge, access and accountability those tools do not have: your real data and reporting needs, credentials for your CRM, ERP and payment systems, the exceptions in your business rules, security reviews, and a team accountable when the app breaks or a vendor changes its API.

Yes. Web, mobile or both: React and Next.js for the web, Flutter and React Native for mobile. Launch covers web deployment, app store submission for iOS and Android, training and documentation.

Yes. Our engineers work with your IT team on the real credentials, test accounts, custom fields and error handling, then connect, sync and handle failures across CRM, ERP, payments, email, SMS, calendars and office suites.

One team stays with the app. The Run Plan covers hosting, monitoring, fixes and new features each month, and the code is clean and documented, so any developer can maintain it.

Start with LaunchPath instead. It takes an idea through validation and design to launch. AI2Live skips those steps when you already have an AI design.

An AI code scan, a system map, a risk report, a rebuild plan and a fixed quote. It takes 2 weeks.

The “Before You Rebuild” Assessment is $4,950, credited to your rebuild if you go ahead.

No. We rebuild module by module while the old system keeps running, and it stays live until you sign off each new module.

Yes. The assessment produces the quote, and each module has a fixed price and a fixed scope. There is no open-ended time and materials.

You do. You own all source code and documentation.

AI reads and documents the old code and drafts code and tests. Senior engineers own the architecture, the testing and the handover, and sign off every step.

VB6, Classic ASP, Access, .NET Framework (old .NET) and legacy PHP.

ReBuild Care covers support, hosting and an AI feature roadmap, from $3K a month.

Your price is capped at 30% of what the same kind of off-the-shelf system costs a team your size, so the bill drops by 70% or more. Your exact price comes from a short assessment of your team, your workflow and the tools you replace.

No. Lead scoring, AI replies, ticket triage, summaries and insights are built in from day one, not sold as a premium tier or an add-on.

CAP does. We handle secure cloud hosting, backups and monitoring, and our team takes care of bug fixes, security updates and small changes.

We cleanse it, move it and validate it before you cut over. The new app runs in parallel with the old tool while your users are trained, so nothing switches until the data checks out.

No. FitStack is for teams that want AI without an IT team. Our team makes the changes you ask for, so there is no in-house CRM administrator to hire.

Often, yes, because every app starts from the same FitStack core. Start with the stack comparison: tell us the tools you pay for today and the team that uses them, and we will tell you what we can build and run for you.

MCP (Model Context Protocol) is now the standard way AI agents reach business systems, and Anthropic created it. In plain words, an MCP server tells AI assistants which actions they may take in a system, such as “look up an order” or “open a ticket”, and carries them out under the user’s own permissions.

The AI tools your teams already use: Claude, ChatGPT, Microsoft Copilot, Gemini and your own agents. We test every server with Claude, ChatGPT and Copilot before it goes live, and every request passes through one gateway, so each tool gets the same sign-in, permissions and audit log.

In your own cloud on AWS, Azure or Google Cloud, or on hosting we manage, always behind one gateway for sign-in, limits and audit. Your internal systems stay on private networks, keys live in a vault, never in config files, and every connection uses HTTPS.

No. Where a vendor already ships an official MCP server, we configure, secure and extend it instead of rebuilding it. Before your staff connect any community or vendor server, we review its code and pin it to an approved version.

We track every release of the MCP specification and upgrade your servers before older features are retired. Managed operations covers the rest: monitoring, logs, incident response, SDK upgrades, new tools on request and a monthly usage report.

You do. Each person signs in through your identity provider and acts with their own permissions, never a shared admin key. Tools are narrow and read-only by default. Payments, deletes and record changes wait for a person to confirm, and every call is logged with the user, tool, inputs and result.

No. You forward calls to a new number, the agent answers, and escalations go back to your team. After a successful pilot, your numbers are ported so the agent answers directly.

The agent warm-transfers the call to your team with the context of the conversation, or to CAP’s own trained agents for overflow. Urgent after-hours calls go to an on-call person. Every program keeps a clear path to a person.

We partner with leading AI voice platforms for the voice models and the telephony, and pick the one that matches your call volume, languages, compliance needs and budget. We are not tied to one product, and we own the implementation and the results.

Yes, once it is connected to your systems: CRM, EHR, hotel PMS, booking, billing, ticketing and your phone system. The agent looks up records, books and reschedules, and writes a transcript and a summary of every call to your CRM.

Compliance is designed in before the first call. For healthcare: HIPAA-ready platforms, a business associate agreement with each vendor and the minimum necessary patient data on calls.

For outbound: prior express consent records, AI and caller identity disclosure, opt-out handling, and calling-hour and do-not-call checks under the TCPA. Card details are taken by keypad or payment link, never spoken to the agent.

One agent on one line or a few locations, running alongside your staff, with weekly results. It starts with a call audit of your call volume, missed calls and top call reasons, and it needs no change to your phone system.

The agents speak the caller’s language, and the human handoff is in English and Spanish from our El Salvador center.

Any process that is repeatable, driven by documents or data and guided by rules. Twelve are ready to run, among them accounts payable, order entry, medical billing and coding, and email and ticket handling. If yours is not listed, the discovery step maps it and tells you whether it fits.

Every item gets a confidence score. A confident item posts straight to your systems. A low-confidence item, an exception or anything above the limits you set goes to a CAP reviewer, who approves, corrects or escalates it. Each correction becomes a rule or an example, so the share of items that need review falls over time.

Yes, through APIs or through the screens your team already uses: ERP, CRM, accounting, HR, EHR and email. No AI decision reaches your systems without a rule that allows it or a person who approved it.

Yes. On the managed AI operations path, CAP builds the agents inside your systems, your staff review the exceptions, and CAP monitors and tunes. It is the path for enterprises that must keep the work in-house for compliance.

The outsourced process conversion path moves a process you already outsource, to CAP or another vendor, to the AI-first model. AI agents take the routine volume, you see status and quality on a live dashboard, and CAP supervisors own quality and exceptions end to end.

We take one process, baseline its cost, time and errors today, and run the AI in parallel with your current team on live work, measured against that baseline. Then the AI takes the primary load, CAP supervises, and monthly reviews tune the process and line up the next one.

CAP does. Supervisors check a sample of the work the AI completed every day and report accuracy weekly. Every item logs the source document, the AI decision, the reviewer and the timestamp, so any result can be traced back to its source.

Access is role-based, data is encrypted and your data is never used to train shared models. Processes are built to fit HIPAA for healthcare work, SOX controls for finance work and your data residency rules.

Yes. Since 2013, under the Medical Legal Spider brand, we have supported more than 900 US law firms on medical legal cases and processed more than 10 million case documents.

Narrative summaries hyperlinked to every source document, in chronological order and in a format set to your firm; sorting and deduplication with a separate quality check; and coding and extraction into one case file.

AI does the reading, drafting and checking; our people decide and own the result.

Yes, with ReBuild. A 2-week assessment gives you a risk report, a rebuild plan and a fixed quote, and we rebuild module by module while the old system keeps running.

Yes. CAP Digisoft is HIPAA compliant. There is no official HIPAA certification, so we do not claim one.

Yes. ReBuild covers VB6, Classic ASP, Access, old .NET and legacy PHP. We rebuild module by module while the old system keeps running, at a fixed price per module.

A HIPAA compliant, cloud-based order and tracking system; online lab record storage with edit history for a clinical lab; and AI support for a hospital’s specialty pharmacy team.

Yes. We rebuild module by module while the old system keeps running, and it stays live until you sign off each new module.

Before an SAP go-live, we close out open purchase orders, unmatched invoices, GR/IR mismatches and vendor master data, and leave audit-ready records.

VB6, Classic ASP, Access, .NET Framework (old .NET) and legacy PHP.

The 2-week assessment, $4,950, credited to your rebuild if you go ahead.

Two routes: rebuild the old app module by module with ReBuild, or build new with LaunchPath. Jugl, a mobile app we built, lets teams receive, assign and track orders in real time.

Jugl raised productivity by 25-30%.

iLedgers: truck fault inspections and maintenance reporting on mobile, with photo evidence and alerts.

Yes, until you sign off each new module.

The ReBuild assessment answers that: in 2 weeks, an AI code scan, a system map, a risk report, a rebuild plan and a fixed quote, signed off by a senior architect.

Yes. Every idea to product project starts with a confidential NDA.

Yes. We design a minimum viable product to show potential investors, then build it out with feedback from beta users.

Yes. Our AI framework runs inside your own cloud, and your data is never sent to us.

Yes. For Frontera Search Partners, a healthcare staffing firm, our sales development team set 25+ qualified meetings a month, a 250% increase. For a mergers and acquisitions firm, we delivered 3x the previous vendor’s results in the trial, then a sustained 2x.

Yes. Every solution starts with its own small first step, so you can begin where the work piles up most and add the others later.

AI does the reading, drafting and checking; our people decide and own the result.

Yes, with ReBuild. A 2-week assessment gives you a risk report, a rebuild plan and a fixed quote, and we rebuild module by module while the old system keeps running.