Medical Legal Spider
Medical record review for the legal industry.
See Medical Legal SpiderAbout
Enabling technology for business processing since 2003
We started with 45 people in Coimbatore and Dallas. Today we are a global team of 350 serving 500+ clients with people, process and AI.
- 2003Founded
- 500+Clients served
- 350Team members
- 4Countries
Our journey
As clients asked for more, we grew with them.
2003
- OfficeFounded by Arun Kumar Ponnusamy with 45 people in Coimbatore, India and Dallas, Texas.
- ServiceStarted with two services: legal processing for the legal industry and software development for a manufacturing client in India.
2003 to 2016
- ServiceGrew the legal practice into litigation support, arbitration support and data auditing.
- CertificationCertified as an STPI organization in India.
2016
- OfficeMoved headquarters to Frisco, Texas.
- BrandLaunched our first brand, Medical Legal Spider.
2018
- ServiceLaunched digital marketing services.
2020
- CertificationEarned ISO certification and HIPAA compliance.
2021
- OfficeOpened the El Salvador delivery center.
2022
- OfficeOpened the Poland delivery center.
- ServiceLaunched the Product Development service, from ideation to launch.
- BrandLaunched Jugl CX.
2023
- ServiceLaunched AI services.
2024
- BrandLaunched AttestaAI.
2026
- BrandLaunched EKKO and Pvot.AI.
Today
Arun founded CAP alone. As each area grew, he brought in a partner to lead it, so every service line has an owner who knows it deeply.
Five service lines, built over 20+ years
Since 2003
Legal process services
- Legal processing
- Litigation support
- Arbitration support
- Data auditing
Since 2003
Software development
- Custom software
- Legacy modernization
- Cloud and data migration
- P2P backlog cleanup for SAP moves
Since 2018
Digital marketing
- Marketing that grows brands and pipeline
Since 2022
Product development
- The full product journey from ideation to launch
- Web and mobile apps
Since 2023
AI services
- AI voice agents
- AI business processing
- AI marketing
- Custom AI apps (CRM, ticketing)
- AI design to live app
The five lines come together in our AI solutions and our products.
Our products and brands
Launched 2016 Launched 2022 Jugl CX
Omnichannel AI agent that answers customers on phone, email, web chat, text and Instagram.
See Jugl CXLaunched 2024 AttestaAI
The AI engine behind Medical Legal Spider.
See AttestaAILaunched 2026 EKKO
AI LinkedIn personal branding platform for leaders and revenue teams.
See EKKOLaunched 2026 Pvot.AI
AI decision engine that gives CxOs dynamic business intelligence.
See Pvot.AI
Global presence
Headquartered in Frisco, Texas, with delivery centers in India, El Salvador and Poland.
Where we operate: the United States, El Salvador, India and Poland.
Trust and recognition
STPI certified
An STPI certified organization in India for 20+ years.
ISO certified
ISO certified since 2020.
HIPAA compliant
HIPAA compliant since 2020.
Forbes Business Council
Our founder and CEO is a Forbes Business Council member.
Dallas Titan 100
Our founder and CEO is a Dallas Titan 100 CEO awardee.
Leadership
Arun Kumar Ponnusamy
Founder and CEO
Arun founded CAP Digisoft in 2003 and has led it for more than 20 years. He is a Forbes Business Council member, a Dallas Titan 100 CEO awardee and a Wharton Executive Education alumnus.
- Forbes Business Council
- Dallas Titan 100 CEO
- Wharton Executive Education
Let’s talk about what runs your business.
Tell us what has to change in your systems, data or operations. You leave the first call with a clear next step.